摘要 |
PROBLEM TO BE SOLVED: To provide a customer information management system capable of managing the off-line merchandise handling information of merchandise by a user such as the purchase of merchandise in a store as well as on-line information.SOLUTION: The customer information management system includes: a manager side server 20 for providing a merchandise related service related to merchandise on the basis of information from a seller who sells merchandise, and for managing user information of the registered user; a portable terminal 10 for acquiring user identification information based on the user information from the manager side server 20; and a store side terminal 30 for accepting the input of sales merchandise information (merchandise handling information) of the merchandise sold at a store 5 of the seller and the user identification information acquired by the portable terminal 10 of the registered user who has purchased the merchandise. The manager side server 20 acquires the sales merchandise information and the user identification information from the store side terminal 30, and manages the sales merchandise information in association with the user information of the registered user. |