REAL TIME CUSTOMER RECATEGORIZATION

摘要

A computer-implemented method for responding to user behaviors includes storing category specifications for a plurality of categories configured to characterize users, storing categories for users in a computer network system, detecting behaviors of a user in real time, and determining in real time if the behaviors of the user is within a first category specification associated with a first category that the user is tagged with. If the behaviors of the user exceed the first category specification, the method assigns a second category to the user in real time in response to the detected user behaviors.

主权项

1. A computer-implemented method for responding to user behaviors, comprising:
storing category specifications for a plurality of categories that characterize users; storing categories for users in a computer network system; detecting behaviors of a first user in real time, wherein the first user is tagged with a first category associated with a first category specification; determining, in real time, by a computer processor if the behaviors of the first user exceed the first category specification, if the behaviors of the first user exceed the first category specification, removing association of the first user with the first category from; and assigning a second category to the first user in real time in response to the behaviors of the first user.