COMPUTER-IMPLEMENTED METHOD AND SYSTEM FOR SCHEDULING APPOINTMENTS WITH CLIENTS

摘要

The invention described herein is a computer implemented method and system for scheduling an appointment between a provider and one of a plurality of waiting clients that are matched and ranked by likelihood of availability. The moment the provider inputs an available appointment opening into the system, the system cross-references the appointment time with the clients' availability and multiple other temporal, geographical, and situational variables; selects and ranks the clients who are likely able to attend the appointment opening; and sends said clients a computer-generated notification message (via email and/or SMS text message and/or voice message) regarding the appointment opening. The clients' availability and their temporal, geographic, and situational variables may be updated by the system in real-time so that the system selects and ranks clients based on availability information that is as accurate as possible.

主权项

1. A method for scheduling an appointment at an appointment time between a provider and one of a plurality of clients, the method implemented by a computer comprising a processor and a memory, the computer either comprising a provider device or in communication via a network with a provider device used by the provider, and in communication via a network with at least one client device used by at least one of the plurality clients, wherein each client is associated with at least one client profile value indicative of the client's availability for the appointment, the method comprising the steps of:
(a) in response to receiving an appointment availability notification from the provider device, selecting at least one client that is or are likely available for the appointment by comparing the at least one client profile value associated with each client to at least one evaluation parameter; and (b) triggering a transmission of an appointment opening notification selectively to the client device used by the at least one selected client, wherein the appointment opening notification comprises the appointment time.