SYSTEMS AND METHODS FOR AUTOMATICALLY SAVING A STATE OF A COMMUNICATION SESSION

摘要

A system comprising a computer-readable storage medium storing at least one program and a computer-implemented method for automatically saving and presenting a state of a communication session are presented. The communication session may be established between a client device of a user and an application server of a content publisher. In some embodiments, the method may include determining that the communication session includes a typical process flow of the user, and identifying an operation that is likely to be repeated during the communication session based on the typical process flow. Session data representative of a state of the communication session may then be stored in response to identifying the operation that is likely to be repeated. The method may further include generating and presenting an interface that includes a visual representation of the session data, and allows a user to return to the saved state of the communication session.

主权项

1. A system comprising:
a processor of a machine; an analysis module to determine, using the processor of the machine, that a client device is engaged in a typical process flow as part of a communication session, the typical process flow being a sequence of operations performed to achieve a particular result, the analysis module further configured to identify an operation that is likely to be repeated during the communication session based on the typical process flow; a state module to store session data representative of a state of the communication session in response to identifying the operation that is likely to be repeated; and a user interface module to generate a user interface element representing the session data, the user interface element allowing recall of the state of the communication session through manipulation of the user interface element.