| 摘要 |
The invention relates to a method, a device and a computer-readable storage means for implementing electronic service requests. In the method, a customer device comprising a customer program is positioned in the premises of a service provider; service content relating to the service provider is transmitted to the customer program of the customer device, which service content comprises at least operations relating to the service provider; a request is received from the customer program of the customer device, which request relates to at least one operation in the received content; a recipient is determined for the request; the request is sent to a specific recipient. |
