摘要 |
According to one embodiment, an interaction apparatus includes a first storage, a first acquisition unit, a first search unit, a second storage, a second search unit and a control unit. The first acquisition unit acquires second status information regarding a second ambient status when an interaction processing is performed. The first search unit searches the first storage for similar status information to obtain a target status explanation corresponding to the similar status information. The second search unit searches the second storage for a similar problem expression to obtain at least one target solution corresponding to the similar problem expression The control unit is configured to control the interaction processing with a user by using the at least one target solution. |