Email-based automated recovery action in a hosted environment

摘要

Email-based recovery actions may be provided. A request from a user to perform an action may be received. If the user is determined not to have permission to perform the action, a message may be sent to a second user to approve the requested action. If the second user approves the requested action, the requested action may be performed.

主权项

1. A method for providing server-based recovery actions, the method comprising:
receiving a request from a first user to perform a recovery action on a server; determining whether the first user has permission to perform the recovery action based on a permissions database, wherein determining whether the first user has permission to perform the recovery action comprises:
determining a user group to which the first user belongs, anddetermining whether the determined user group to which the first user belongs has permission to perform the recovery action; in response to determining that the first user does not have permission to perform the recovery action, sending an approval request to a second user associated with an administrative user group via an email to approve the recovery action, wherein sending the approval request comprises sending the approval request comprising the received request, an impact analysis of performing the recovery action requested in the received request, and a command text for the recovery action requested in the received request; receiving a response to the approval request from the second user; determining whether the second user has approved the recovery action, wherein determining whether the second user has approved the recovery action comprises receiving a permissible scope; and in response to determining that the second user has approved the recovery action, performing the recovery action on the server.