Remote self service facilities administration system

摘要

Systems and methods are described for automatically providing remote self service facilities administration over an Internet protocol (IP) network or over a direct circuit (DC) network. To such ends, a system provides self service use of services of a provider network remotely from the provider network. A remote site kiosk is places in a remote site network with an Internet connection, the remote site kiosk having encryption support via a remote site tunneling endpoint for communications with the Internet and self service applications which communicate through the remote site tunneling endpoint. A data center with an Internet connection to a provider network and to the remote site kiosk, with encryption support via a data center tunneling endpoint to securely receive and forward communications over the Internet between the remote site kiosk and the provider network.

主权项

1. A system for providing self service use of services of a provider network remotely from the provider network, the system comprising:
a remote site kiosk placed in a remote site network with an Internet connection, the remote site kiosk having encryption support via a remote site tunneling endpoint for communications over the Internet and the remote site kiosk having a plurality of self service applications of different service providers, wherein each self service application is configurable to communicate through the remote site tunneling endpoint; a data center separate from the different service providers, wherein host server interactions of a selected service provider are emulated over secure Internet communications of a reservation transaction between the data center and a corresponding self service application operating on the remote site kiosk, wherein the data center includes encryption support via a data center tunneling endpoint to provide the secure Internet communications of the reservation transaction with the remote site tunneling endpoint; and a host server associated with a selected service provider of the different service providers and having a separate and secure network path with the data center, wherein reservation transaction data is communicated between the host server of the selected service provider and the data center using the separate and secure network path and the reservation transaction data is communicated between the data center and the corresponding self service application on the remote site kiosk via routing through the data center by the data center tunneling endpoint.