Universal communications system for initiating directed telecommunications campaign

摘要

The invention disclosed is a new system and method for directing the initiation of a notification campaign directed to a telecommunications system, wherein a variety of different campaigns are initiated through a universal interface offering access to a variety of telecommunications systems. With the advent of automated telephonic message delivery, certain public safety agencies, such as police departments and fire departments, seek to deliver mass messages to citizenry at risk during emergency situations.

主权项

1. A system for delivering campaign messages over a telecommunications system, comprising:
a campaign administrative interface comprising a contacts selection module, a contacts database, and a message delivery criteria system, the campaign administrative interface configured to allow an administrator to select contacts from the contacts database and distribute a campaign message based on criteria the administrator selects from the message delivery criteria system; a message delivery dependent system configured to allow selection based upon a destination geographic location; a telecommunications interface system configured to allow for delivery of messages to a variety of telecommunications systems; a mapping module configured to select a geographic area; and a message delivery throttling system configured to regulate a rate at which emergency notifications are delivered to a connected telecommunications system when a number of network intercepts reaches an unacceptable number, wherein the campaign message is configured to be delivered over the connected telecommunications system to a group of message recipients selected from the contacts database according to selected criteria in a geographic progression using a maximum message delivery rate that maintains a selected allowable frequency of incomplete message deliveries due to network intercepts.