发明名称 System and method for following a call
摘要 A user who wants to follow a call made by or to a specific entity (typically a person) sends a request to be notified when the entity makes or receives a call. The call is an audio or video call. The call can be based on a specific subject that the user has identified. When the entity makes or receives a call, a call processor detects that the call has been made. In response to the call, a notification is sent to the user. If the user has defined a subject, the system determines if the call is on the subject. If the call is on the subject, the notification is sent. If the call is not on the subject, the notification is not sent.
申请公布号 US9100469(B2) 申请公布日期 2015.08.04
申请号 US201213354585 申请日期 2012.01.20
申请人 Avaya Inc. 发明人 Balasaygun Mehmet
分类号 H04M3/42;H04M3/22;H04M3/436;H04N7/14 主分类号 H04M3/42
代理机构 Sheridan Ross P.C. 代理人 Sheridan Ross P.C.
主权项 1. A method comprising: receiving at a notification system, a request from a first entity to send a notification based on a call made by or to a second entity, wherein the call is an audio or video call; receiving at a call processor, an indication of the call being made by or to the second entity; responsive to receiving the indication of the call being made by or to the second entity, providing a selection control option to the second entity, the selection control option including at least one option for selectively allowing or denying the request from the first entity; determining, based on a selection of the at least one option provided via the second entity, that the second entity allows the request from the first entity; and responsive to receiving the selection provided via the second entity, sending by the notification system, a notification to the first entity of the call being made by or to the second entity.
地址 Basking Ridge NJ US