发明名称 Enhanced user assistance
摘要 Methods, devices, and systems that provide a user assistance. In an approach, an exemplary method includes receiving a query related to an item through a first user interface associated with the item, and providing an assistance correlating to the query through a second user interface associated with the item. In another approach, an exemplary system includes an item having a receiver, an indicator, a computing device, and instructions. The instructions when implemented in the computing device cause the computing device to activate a help mode, receive a selection of the aspect of the item through the receiver, and broadcast a tutorial that includes information related to the selected aspect of the item through the indicator.
申请公布号 US9098826(B2) 申请公布日期 2015.08.04
申请号 US200410978243 申请日期 2004.10.29
申请人 The Invention Science Fund I, LLC 发明人 Jung Edward K. Y.;Levien Royce A.;Malamud Mark A.;Rinaldo, Jr. John D.
分类号 G06F17/30;G06Q10/10 主分类号 G06F17/30
代理机构 Suiter Swantz pc llo 代理人 Suiter Swantz pc llo
主权项 1. A method comprising: a. receiving a query related to an electronic device through a first user interface of the electronic device; and b. providing an assistance correlating to the query related to the electronic device through a second user interface of the electronic device.
地址 Bellevue WA US