| 摘要 |
Methods and systems for automatically providing a notification of an operational problem between two devices are provided. The method may include searching online content for user feedback comments associated with a first device and a second device. Sentiment analysis may be performed for the user feedback comments and an operational problem that occurs between the first device and the second device may be identified based on the sentiment analysis. Next, a notification of the operational problem may be provided. Additionally, a probable cause associated with the operational problem may be identified and a suggested solution based on the identified probable cause may be provided. The suggested solution may correct the operational problem between the first device and the second device. |
