Emergency text communications

摘要

A system includes one or more devices connected to or within one of a group of emergency services networks. The one or more devices may generate a text message that includes information identifying a user device, information identifying a geographic location of the user device, and information identifying a particular emergency services network of the group of emergency services networks; establish, based on the text message, a text-based communication session between the user device and a call taker device within the particular emergency services network; store session information regarding the text-based communication session; receive a subsequent text message; and transmit the subsequent text message to the call taker device based on the session information.

主权项

1. A method comprising:
receiving, by a first device, a text message from a user device; determining, by the first device and based on the received text message, a geographic location of the user device; selecting, by the first device and based on the determined geographic location of the user device, an emergency services network of a plurality of emergency services networks covering different geographic locations; transmitting, by the first device, the received text message to the selected emergency services network; receiving, by the first device and based on transmitting the received text message to the selected emergency services network, another text message from a second device associated with the selected emergency services network; and establishing, by the first device and based on receiving the other text message from the second device, a communication session between the user device and the second device.