HEALTHCARE SMALL PACKAGE ON-BOARDING PROCESS AND PROCEDURES AND SYSTEMS,METHODS AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING THE SAME

摘要

Various embodiments of the present invention are directed to concepts for on-boarding potential new customers for a carrier, wherein each potential new client has unique requirements. A method for on-boarding new clients comprises steps for identifying the unique requirements of the potential new customer by comparing the new customer's business model against identified issues common to entities having similar business models. Based on the identified unique requirements of the potential new customer, instructions for implementing required special procedures are generated. A pricing strategy is generated based on the identified customer requirements and any special procedures necessary for implementation of the customer requirements. During implementation, the provided services are monitored, and reports and/or alerts are generated for the customer and/or the carrier. Moreover, the identified issues common to certain business models may be updated to reflect new issues identified during implementation of the service.

主权项

1. A system for developing customer-specific service solutions for providing transportation services for health-care related items by a carrier, said system comprising:
one or more memory storage areas having operational data stored therein, wherein the operational data is indicative of at least one of (1) one or more general services offered by the carrier or (2) requirements for shipping one or more health-care related items; and one or more processors collectively configured to:
receive customer requirement data indicative of requested services for a customer;generate an inquiry regarding one or more possible service criteria for the requested services, wherein at least a portion of the inquiry is generated based at least in part on the operational data;receive response data indicative of at least one service criteria selected from the one or more possible service criteria;determine, based at least in part on the response data, whether the requested services may be satisfied by the one or more general services; andupon a determination that the requested services cannot be satisfied by the general services, generate special operations instructions indicative of and configured to facilitate implementation of one or more special operations necessary to satisfy customer requirements.