Bidirectional user notification system for media quality control

摘要

A bidirectional notification system and method for improving the quality of media in a packet switched transmission network are disclosed. The end user of the packet switched network detects impairments in the media and initiates a pull message to a media quality control system disposed between the end user and the packet switched transmission network. The pull message causes the detection subsystem of the media quality control system to improve the media flow in order to mitigate the impairment detected by the end user. The detection subsystem of the media quality control system may also detect impairments in the media without input from the end user and launch a push message in response to the detection of the impairment. The push message announcing the impairment is provided to the end user with either an audio or visual message.

主权项

1. A notification method for improving the quality of a media flow in a packet switched transmission network, comprising:
detection by the end user of an impairment in the media received by the end user from the packet switched transmission network; initiation by the end user of a pull message to a media quality control system disposed between the end user and the packet switched transmission network; and causing the media quality control system to improve the media flow in response to the pull message, in order to mitigate the impairment detected by the end user, wherein the end user initiates a pull message via a hardware button.