MANAGING PENDING ELECTRONIC MESSAGE RESPONSES

摘要

A computer-implemented method for managing pending electronic message responses is provided. The method includes accessing, using a processor, information for determining whether a response is expected for a pending electronic message, and analyzing the pending electronic message based on the accessed information to determine that a response to the pending electronic message is expected from a recipient of the electronic message. The method also includes providing the pending electronic message to the recipient, and monitoring for the response to the pending electronic message, by monitoring incoming electronic messages to determine if the response to the pending electronic message is received. The method further includes, if no response is received within a predetermined period of time, providing for notifying a sender of the pending electronic message. Systems and machine-readable media are also provided.

主权项

1. A computer-implemented method for managing pending electronic message responses, the method comprising:
accessing, using a processor, information for determining whether a response is expected for a pending electronic message; analyzing the pending electronic message based on the accessed information, the analyzing comprising analyzing previous electronic messages from a sender to determine if the sender's previous electronic messages to a recipient received a response greater than a predefined number of times; if so, determining that a response to the pending electronic message is expected from the recipient; providing the pending electronic message to the recipient; monitoring for the response to the pending electronic message, by monitoring incoming electronic messages to determine if the response to the pending electronic message is received; and if no response is received within a predetermined period of time, providing for notifying a sender of the pending electronic message.