| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide an operation automation support system, device, and method capable of improving working quality at an operation site, reducing the working man-hour, and the like. <P>SOLUTION: A control system for executing a service scenario in an operation automation support system includes means that registers a scenario formed by combining each item of operation work constituting a series of work based on a work procedure manual, with a time element (time) related to its execution, in an information system (e.g., a server) including a computer and the like, developing on a work scenario lane for each of a plurality of interested departments or a plurality of related workers, and that executes work related to the time element according to an automatic navigation from, for example, the system side. <P>COPYRIGHT: (C)2013,JPO&INPIT |
