主权项 |
1. A financial-service system for assessing management of requests for financial services, the financial-service system comprising:
one or more processors; a chronicles platform that includes a set of loan-request chronicles, wherein: each loan-request chronicle in the set of loan-request chronicles is associated with a request for a loan; each loan-request chronicle in the set of loan-request chronicles including a data structure that includes a response parameter indicative of:
a pendency of the request for the loan;a pre-approval decision associated with the request for the loan;a final approval decision for the request for the loan was approved; oran interest rate or type of interest rate of a loan associated with the request for the loan; each loan-request chronicle in the set of loan-request chronicles is associated, in the chronicle platform, with a second parameter that identifies a demographic characteristic of an entity applying for the loan or an entity that is or was responsible for at least partly processing the request for the loan; and an inter-chronicle summarizer that determines a summarization variable based on the response parameter in each of the loan-request chronicles in the set of loan-request chronicles, wherein the determined summarization variable or processed version thereof includes an average, median, distribution statistic or predicted response parameter; a per-chronicle analyzer that: accesses a response parameter of a loan-request chronicle by comparing the response parameter to the determined summarization variable; determines, based on the assessment, that the response parameter is different than the determined summarization variable or that a difference between the response parameter and the determined summarization variable exceeds a threshold; and characterizes, based on the determining, the loan-request chronicle as an outlier chronicle; and a visualizer that generates a presentation that includes: an indication that an outlier chronicle has been identified; and an identification of a second parameter associated with the outlier chronicle. |