| 摘要 |
<p>A shopping guide robot system and a customer identification notification method of the shopping guide robot. The system comprises: the shopping guide robot and a background service terminal (4), wherein a body of the shopping guide robot is arranged with a control unit (1), a movement unit (2), a communication module (11) and a camera unit (3) used for collecting images, the control unit (1) is arranged with a customer identification module (12), the customer identification module (12) is used for identifying a human face in an image and sends a first signal after determining that the human face is a customer, the control unit (1) receives the first signal and sends a second signal to the background service terminal (4) through the communication module (11), and the background service terminal (4) receives the second signal and sends a notification signal. According to the shopping guide robot system and the customer identification notification method of the shopping guide robot, background personnel, with a customer prompting system, do not need to stare at a monitoring screen constantly to view whether a customer needs to be served. A background will automatically prompt whether a customer enters or needs help, reducing work strength.</p> |
