Prioritizing network faults

摘要

An exemplary embodiment of the present invention provides a method and system for prioritizing network failures. The method includes assigning a category to a network fault. The method also includes determining an incident score for the network fault within the category. The method also includes generating a normalized score by normalizing the incident score with a plurality of other incident scores in the category. The method further includes using the normalized score to rank the network fault among a plurality of other network faults of other different categories.

主权项

1. A system, comprising:
a detection engine hardware to detect a plurality of a network faults; a category engine hardware to assign a category of plurality categories to each network fault; and a ranking engine hardware to assign an intra-category ranking to each network fault based on an incident score and determine an inter-category ranking of each network fault based on the intra-category ranking.