A SYSTEM AND METHOD FOR CREATING OPTIMAL PLAN FOR PRODUCTION SUPPORT

摘要

Systems and methods for optimizing allocation of configuration elements in a service engagementare disclosed.A plurality of Service Level Agreements (SLAs) corresponding to a service engagement is received. A Service Level Agreement (SLA) of the plurality of Service Level Agreements (SLAs) comprises a plurality of configuration elements and a plurality of SLA compliances. A model is created by allocating a subset of the plurality of configuration elements to meet the SLA. The model is simulated to verify the plurality of SLA compliances being met by the subset allotted. Based on the simulation, a time series data indicating behaviour of the model is obtained. The model is optimized to obtain an optimal allocation of the plurality of configuration elements. The model is optimized by allocating another subset ofthe plurality of configuration elements to meet the SLA.