SYSTEM AND METHOD FOR FACILITATED COLLABORATION BETWEEN AUTOMOTIVE MECHANICS

摘要

A method for facilitating communication for diagnosis of automotive repair issues includes retrieving diagnostic data from a first processor in a first vehicle using a first diagnostic tool, and transmitting the diagnostic data to a server with a request for assistance from a first user who operates the first diagnostic tool. The server identifies a second user who has received diagnostic data from a second processor in a second vehicle with a second diagnostic tool that corresponds to the diagnostic data retrieved by the first processor in the first vehicle, and the server transmits a communication notification to an electronic communication device that is associated with the second user to establish a communication channel between the first user and second user regarding the vehicle issue.