发明名称 |
Communication activity reporting |
摘要 |
<p>A method and system are disclosed for automatically monitoring electronic communications and producing reports relating to staff activity levels. A predetermined set of customer contacts and electronic addresses associated with said contacts is used to relate the metadata of communications to the identified customer contacts. A report compiling a set of data relating the communications to the identified contacts or organisations, identifying the level of communications activity associated with each of said contacts or organisations, can then be produced.</p> |
申请公布号 |
AU2013353671(A1) |
申请公布日期 |
2015.07.02 |
申请号 |
AU20130353671 |
申请日期 |
2013.12.04 |
申请人 |
TSPHERE AUSTRALIA PTY LIMITED |
发明人 |
ALLAM, STEVE DAVID;GOEL, MANISH KUMAR |
分类号 |
G06Q10/10 |
主分类号 |
G06Q10/10 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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