Assistance on the go

摘要

A mobile computerized apparatus configured to provide membership status in a roadside assistance program after occurrence of a roadside event is disclosed. The apparatus executes instructions that cause/allow the apparatus to receive input related to an electronic membership card, retrieve from a data store membership information associated with the vehicle, and dynamically update the electronic membership card for display on the apparatus.

主权项

1. A computerized apparatus, comprising:
a communications interface with a vehicle's onboard diagnostics system; a processor for executing computer-executable instructions; a memory storing computer-executable instructions that when executed by the processor cause the apparatus to perform steps comprising:
after occurrence of a roadside event to the vehicle, receiving input at the apparatus related to an electronic membership card;retrieving, from a data store, membership information associated with the vehicle, wherein the membership information includes roadside assistance services available to the vehicle;dynamically updating, by the apparatus, the electronic membership card with the membership information from the data store;displaying, by the apparatus, the electronic membership card, wherein the electronic membership card uniquely identifies a user in a roadside assistance program;receiving, through the communications interface, a vehicle diagnostic code from the vehicle; andautomatically selecting a roadside assistance service based on at least the vehicle diagnostic code.