SYSTEM AND METHOD FOR COMPUTATION OF REALIZATION INDEX

摘要

System and Method for computing a value realization index for Information Technology (IT) services is disclosed. According to the system and the method, a data receiving module may be configured for receiving input data indicative of monetary value invested by a use on the IT services. Further, computational weights for qualities associated with the IT services may be received from the user. A data normalization module may be configured for normalizing the computational weights. A metric capturing module may be configured for capturing quality metrics for the qualities and the business metrics for the IT services. A metric mapping module may be configured for mapping the quality metrics with the business metrics using the normalized computational weights and domain benchmark values. A derivation module may be configured for deriving a business value. An index computation engine may be configured for computing the value realization index for the IT services.