Methods and systems for managing a call session

摘要

Methods and systems are provided for managing call sessions on public and private networks. The methods and systems operate to receive and send voice over internet protocol (VoIP) communications using a network, such as an IP network. The methods and systems also operate to receive and send emergency information over IP and other data networks. Based on certain criteria, the methods and systems determine whether to transfer a VoIP communication and/or emergency information to another entity associated with the IP network.

主权项

1. A method of transferring a digital voice call at a public safety answering point, comprising:
receiving, by a controller, an analog voice call from a caller; converting, by the controller, the analog voice call to the digital voice call; collecting, by the controller, information from the caller; determining, by the controller, whether to transfer the digital voice call to a subsequent public safety answering point, wherein the determining comprises determining whether the subsequent public safety answering point is compatible with a recognized transmission schema by querying the subsequent public safety answering point requesting an acknowledgement from the subsequent public safety answering point of the recognized transmission schema; and when the subsequent public safety answering point acknowledges the recognized transmission schema, transferring, by the controller, the digital voice call and the information that is collected to the subsequent public safety answering point via a voice over internet protocol connection.