System and method for identifying SMS messages from multiple originators using a shared shortcode

摘要

To enable multiple message originators to share an SMS shortcode, originator identifying codes can be added to outbound SMS messages that prompt recipients to respond with response messages that include the originator identifying codes. The originator identifying codes can be added by a service provider that administers the SMS shortcode. When a response message is received on the SMS shortcode number, the service provider processes the response message content to extract the originator identifying code. The code and, optionally, a recipient ID can be used as a lookup to determine the intended originator that the response message is for. The response message can then be associated by the service provider with the correct originator for subsequent processing.

主权项

1. A method, comprising:
adding an originator identifying code to message content of an outbound message, the message content prompting a recipient to respond with response message content; transmitting the outbound message to at least one of a plurality of recipients, a sender identity of the outbound message comprising a shared Short Message Service (SMS) shortcode; receiving an inbound response message from a recipient on the shared SMS shortcode; processing content of the inbound response message to extract an originator identifying code; and determining an intended originator for the inbound response message from the originator identifying code.