System for responding to QR codes, ShotCodes, MobiTags, 2-dimensional bar codes, 3-dimensional bar codes, and images

摘要

System, including a code scanner, for using multi-function codes, such as multi-function QR codes, MobiTags, ShotCodes, 2-dimensional bar codes, 3-dimensional bar codes, or images to open multiple ports of a telephone device. One of the ports is a text port, enabling the system to obtain the telephone number of a device that reads a code associated with an item and then generate a lead for follow-up by an agent. The lead is sent to the agent via a text or email message. The system may also pass the lead to other agents if the first agent doesn't respond, and it may also send additional information to the telephone device. The system may include a database of item-associated information and the capability of accessing the item-associated information for inclusion in outgoing messages to the agents and/or the telephone device.

主权项

1. A system for responding to codes, the codes selected from Quick Response (QR) codes, shotcodes, mobitags, 2-dimensional bar codes, 3-dimensional bar codes, and images; said system comprising a platform operative to receive and send messages and to distribute information, said system operative to perform functions selected from:
a) responding to codes scanned by a reader, the reader having multiple communication ports including a telephone port with an associated telephone number, wherein said system comprises:
a code associated with an item and recognizable by the reader;a Universal Resource Locator (URL) associated with a provider of said code and item, wherein said URL is accessible via said code;a multifunctional link that is operative to interact with said URL and to open the telephone port and at least one additional communication port of the reader when said link is accessed by the reader;a platform that is operative to receive information from said communication ports, said information including the telephone number of the reader, said platform also being operative to transmit information to the reader; anda lead router that receives communications from said platform and routes said information to said provider, wherein said information includes the associated telephone number; b) associating telephone numbers with text transmissions, wherein said system comprises:
means for receiving data simultaneously from a telephone port having an associated telephone number and a text port, both ports in a telecommunications device;means for transmitting data including said telephone number to said text port; andmeans for transmitting additional data including said telephone number to a tracking system; and c) communicating with an information sending/receiving device, said device having a camera and a unique user identification, wherein:
said system comprises:
means for receiving a message from the sending device and opening an URL,means for finding the unique user identification of the sending device,means for determining from the user identification the make and model of the sending device; andmeans for formatting messages for receipt by the sending device; andcommunicating with said information sending/receiving device comprises the steps of:
opening a telephone port of the sending/receiving device to obtain a telephone number associated with the device; andtying the telephone number to the unique user identification; and d) combinations thereof.