PROVIDING REASONS FOR CLASSIFICATION PREDICTIONS AND SUGGESTIONS

摘要

Technologies are generally provided for a prediction system to provide reasons corresponding to suggested classifications. The prediction system may predict classifications such as user actions on incoming messages to help users triage email, and may provide one or more reasons for classifications to a user. The prediction system may identify features of the message in order to make predictions about user interactions and to suggest an action to the user, where features may include characteristics of the email message such as sender identity. Presented reasons for a suggested action may convey observed features of the message that significantly contributed to the prediction decision, and were relatively unexpected compared to a typical item for a particular user.

主权项

1. A method executed at least in part in a computing device to provide reasons corresponding to a suggested classification of a prediction system, the method comprising:
receiving an incoming communication at a communication application; predicting one or more classifications associated with the incoming communication; determining one or more reasons for the predicted classification; suggesting the predicted classification to a user; and presenting the one or more reasons to the user along with the suggested classification.