摘要 |
A resource access management system and method for managing user access to a resource having a number of resource slots. Each resource slot can be used by a user. The resource access management system is provided with a primary access configured to allow a user to access the resource, the primary access having a first entry point and a first exit point. A secondary access is also provided that is configured to allow users to access the resource. The resource access management system is configured to determine an apparent wait time based on a number of users entering the primary access and the secondary access, and a predetermined resource time associated with the resource. The resource access management system is further configured to periodically determine an actual wait time of a selected user between entering the first entry point and exiting first exit point, and can then calculate a wait time for the primary access using both the apparent wait time and the actual wait time. |