System and method of controlling and reporting a product acquisition, and of controlling the provision of a service to a customer, or the access of a customer

摘要

A system or method for controlling and reporting a product acquisition process from a mobile device with enhanced user experience is described. The method comprises of acquiring the products using a handheld electronic device with an online approach, optionally paying for the products online using a payment service, choosing a collection point and the time when the customer will be ready to collect the product, signalling an assistant that the product preparation needs to begin, signalling that the customer is ready to collect the prepared product and identifying the user by one of the proposed authentication methods so that the user can be granted access to the product or service.