发明名称 |
MAINTENANCE METHOD AND MAINTENANCE APPARATUS FOR INFORMATION PROCESSING APPARATUS |
摘要 |
According to one embodiment, there is provided a maintenance method for an information processing apparatus including acquiring identification information for identifying the information processing apparatus and apparatus information including setting value information of a plurality of setting items of the information processing apparatus, acquiring statistical data created on the basis of the setting value information of a plurality of the information processing apparatuses, comparing the setting value information and the statistical data for each of the plurality of setting items and presenting information concerning a setting item including an outlier, transmitting, concerning the setting item including the presented outlier, if a request for update of statistical data corresponding to the setting value is input, an update request for the statistical data to a server, and receiving information subjected to update processing in the server and updating the corresponding statistical data. |
申请公布号 |
US2015131119(A1) |
申请公布日期 |
2015.05.14 |
申请号 |
US201314077416 |
申请日期 |
2013.11.12 |
申请人 |
TOSHIBA TEC KABUSHIKI KAISHA ;KABUSHIKI KAISHA TOSHIBA |
发明人 |
Narahashi Masaki;Miyazaki Sou;Kamisuwa Yoshikatsu;Murakami Reiji |
分类号 |
H04N1/00;H04N1/32 |
主分类号 |
H04N1/00 |
代理机构 |
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代理人 |
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主权项 |
1. A maintenance method for an information processing apparatus comprising:
acquiring identification information for identifying the information processing apparatus and apparatus information including setting value information of a plurality of setting items of the information processing apparatus; acquiring statistical data created on the basis of the setting value information of a plurality of the information processing apparatuses; comparing the setting value information and the statistical data for each of the plurality of setting items and presenting information concerning a setting item including an outlier; transmitting, concerning the setting item including the presented outlier, if a request for update of statistical data corresponding to the setting value is input, an update request for the statistical data to a server; and receiving information subjected to update processing in the server and updating the corresponding statistical data. |
地址 |
Tokyo JP |