REMOTE CONTRACTOR SYSTEM WITH DATA ANALYTICS FOR IDENTIFYING NEEDED PRODUCTS OR SERVICES

摘要

A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may include a controller that analyzes data from HVAC systems, determines if one or more of the HVAC systems may benefit from a particular product or service, and outputs the HVAC systems that are determined to benefit from a particular product or service.

主权项

1. A remote contractor system configured to communicate with a plurality of client HVAC controllers over a network, wherein each of the client HVAC controllers is part of a corresponding client HVAC system that services a corresponding client building, the remote contractor system comprising:
a communications port configured to operatively communicate with a plurality of client HVAC controllers, and to receive data related to the operation of a plurality of client HVAC systems; a memory for storing received data related to the operation of the plurality of client HVAC systems; a controller operatively coupled to the communications port and the memory, wherein the controller is configured to analyze the data related to the operation of the plurality of client HVAC systems and, based at least in part on the analysis of the data, determine if one or more of the plurality of client HVAC systems would benefit from a particular product or service; and the controller further configured to output via the communications port one or more indications that identify which, if any, of the plurality of client HVAC systems would benefit from the particular product or service.