Processing main cause errors and sympathetic errors in devices in a system

摘要

Provided are a computer program product, system, and method for processing main cause errors and sympathetic errors in devices in a system. Error data for the devices in the system are analyzed to determine a main cause error for one of the devices that cause at least one sympathetic error in the system. A main cause event object for the determined main cause error and at least one sympathetic event object for the determined at least one sympathetic error resulting from the main cause error are generated. A determination is made from the at least one sympathetic event object of at least one sympathetic event action to perform. The determined at least one sympathetic event action is performed to recover from the at least one sympathetic error represented by the at least one sympathetic event object providing the at least one sympathetic event action.

主权项

1. A method, comprising:
analyzing error data for devices in a system to determine a detected main cause error for one of the devices that cases at least one sympathetic error in the system; generating a first main cause event object for the main cause error; generating at least one sympathetic event object for the determined at least one sympathetic error resulting from the main cause error, wherein the at least one sympathetic event object indicates a sympathetic event action to perform for the sympathetic error represented by the sympathetic event object; determining from the at least one sympathetic event object at least one sympathetic eventaction to perform for the at least one sympathetic error;
performing the determined at least one sympathetic event action to recover from the at least one sympathetic error represented by the at least one sympathetic event object providing the at least one sympathetic event action, wherein the first main cause and sympathetic event objects are generated for the detected main cause error at the device in order to perform recovery operations to address the detected main cause error; transmitting information indicating the main cause error to a remote system having devices; generating, by the remote system, a second main cause event object for the transmitted main cause error, the second main cause event object comprising a remote main cause error; and analyzing, by the remote system, error data for the devices at the remote system to determine whether there is at least one sympathetic error at the devices in the remote system resulting from the remote main cause error.