Terminal

摘要

A terminal, such as an automated teller machine, comprises: a customer identification device; a sensor for detecting presence of a customer at the terminal; and a controller coupled to the customer identification device and the sensor. The controller is programmed to (i) track the customer's location, (ii) create a session on identification of a customer, and (iii) close the created session when a customer absence criterion is fulfilled. The functions of the customer identification device and the sensor may be performed by a single unit. The customer absence criterion may comprise a time period during which the customer is not detected at the terminal.

主权项

1. A self-service terminal comprising:
a self-service customer identification device; a sensor including an image capture device configured to capture images of a customer present at the self-service terminal, wherein the sensor includes an array of weight sensors to detect a weight of the customer at the self-service terminal, the array of weight sensors incorporated into a mat on which the customer stands while at the self-service terminal; and a controller coupled to the customer identification device and the sensor, and being programmed to: identify a customer based at least in part on customer identification received from the self-service customer identification device; create a session to conduct a self-service transaction on identification of a customer by the self-service customer identification device; retrieve a pre-stored template associated with the customer using the customer identification information; create a template for the customer using image data of the customer's face captured by the sensor; verify the identity of the customer by comparing the created template to the pre-stored template; track the customer's location during the session using image data of the customer's face continuously captured by the sensor where the identity of the customer is continuously verified using the captured image data of the customer; and close the created session when a customer absence criterion is fulfilled.