Methods, systems, and computer program product for automatically categorizing defects

摘要

Disclosed are method(s), system(s), and computer program product(s) for automatically categorizing a defect into a category based at least on a keyword related to the defect. The method identifies information regarding the defect and identifies additional information related to categorizing the defect. The method identifies a keyword and determines whether the defect may be categorized into a category using the keyword. The method further comprises determining if the result of categorization is deterministic. In some embodiments, the method or the system further comprises associating a first score for categorizing the defect into the category based on the keyword and a second score for categorizing the defect into the category based on another keyword. In some embodiments, the method or the system further comprises identifying or determining a relationship between the first score and the second score with respect to the first category for the defect.

主权项

1. A machine-implemented method for automatically categorizing software product defects into two or more categories, the method comprising:
identifying first information regarding a first defect; identifying or receiving additional information from a data structure, wherein the additional information is related to an act of categorizing the first defect into a first category, wherein the data structure comprises a rule base which comprises at least one inference rule to mimic a reasoning process of a human expert, and wherein the data structure comprises a keyword database; identifying a first keyword for the first defect based at least in part upon the first information; identifying a plurality of weights for the first keyword wherein values for the plurality of weights are specific to a combination of a given keyword and a given category; accessing, from the keyword database, a first weight for the first keyword with respect to a first category; accessing from the keyword database, a second weight for the first keyword with respect to a second category; categorizing the first defect into the first category, based at least in part on the first weight for the first keyword with respect to the first category; and categorizing the first defect into the second category based at least in part on the second weight for the first keyword with respect to the second category; wherein the second category is distinct different from the first category; wherein the first weight is distinct different from the second weight; and
updating the data structure with a result of an act of categorizing the first defect into the first category.