发明名称 Method and apparatus for tagging outgoing telephony calls
摘要 Systems and methods for determining and providing call disposition information for outgoing calls are provided. More particularly, the disposition of a call placed from a communication device is determined, and associated with a call log for that communication device. The call disposition information is displayed or otherwise output to a user when the call log is accessed by the user. The call disposition information can be determined by a call disposition application running on a communication server that provides the call disposition information to a communication device for display by that communication device.
申请公布号 US9020122(B2) 申请公布日期 2015.04.28
申请号 US201012783277 申请日期 2010.05.19
申请人 Avaya Inc. 发明人 Mishra Prashant;Shukla Barkha
分类号 H04M3/42;H04M1/64;H04M3/22;H04M15/00;H04M15/06 主分类号 H04M3/42
代理机构 Sheridan Ross P.C. 代理人 Sheridan Ross P.C.
主权项 1. A method, comprising: detecting a first outgoing call from a first communication device, wherein the first outgoing call is placed using the first communication device; determining a disposition of the first outgoing call, wherein the determined disposition of the first outgoing call is outgoing conferenced call, and wherein the determined disposition is based on a first user of the first communication device calling a second user of a second communication device and the first user of the first communication device conferencing an additional user onto the first outgoing call; including the first outgoing call in a call log for the first communication device; indicating the determined disposition of the first outgoing call in the call log for the first communication device; detecting a second outgoing call from the first communication device, wherein the second outgoing call is placed using the first communication device; determining a disposition of the second outgoing call, wherein the determined disposition of the second outgoing call is outgoing forwarded call; including the second outgoing call in the call log for the first communication device; and indicating the determined disposition of the second outgoing call in the call log for the first communication device.
地址 Basking Ridge NJ US