发明名称 |
Method and apparatus for tagging outgoing telephony calls |
摘要 |
Systems and methods for determining and providing call disposition information for outgoing calls are provided. More particularly, the disposition of a call placed from a communication device is determined, and associated with a call log for that communication device. The call disposition information is displayed or otherwise output to a user when the call log is accessed by the user. The call disposition information can be determined by a call disposition application running on a communication server that provides the call disposition information to a communication device for display by that communication device. |
申请公布号 |
US9020122(B2) |
申请公布日期 |
2015.04.28 |
申请号 |
US201012783277 |
申请日期 |
2010.05.19 |
申请人 |
Avaya Inc. |
发明人 |
Mishra Prashant;Shukla Barkha |
分类号 |
H04M3/42;H04M1/64;H04M3/22;H04M15/00;H04M15/06 |
主分类号 |
H04M3/42 |
代理机构 |
Sheridan Ross P.C. |
代理人 |
Sheridan Ross P.C. |
主权项 |
1. A method, comprising:
detecting a first outgoing call from a first communication device, wherein the first outgoing call is placed using the first communication device; determining a disposition of the first outgoing call, wherein the determined disposition of the first outgoing call is outgoing conferenced call, and wherein the determined disposition is based on a first user of the first communication device calling a second user of a second communication device and the first user of the first communication device conferencing an additional user onto the first outgoing call; including the first outgoing call in a call log for the first communication device; indicating the determined disposition of the first outgoing call in the call log for the first communication device; detecting a second outgoing call from the first communication device, wherein the second outgoing call is placed using the first communication device; determining a disposition of the second outgoing call, wherein the determined disposition of the second outgoing call is outgoing forwarded call; including the second outgoing call in the call log for the first communication device; and indicating the determined disposition of the second outgoing call in the call log for the first communication device. |
地址 |
Basking Ridge NJ US |