A hand pole and socket arrangement (1) for use in a passenger service vehicle includes a hand pole (3) having a first end (2) and a first socket (4) for fitting to a passenger vehicle and for receiving the first end of the hand pole. The first end (2) of the hand pole and the first socket (4) are formed and arranged to prevent rotation of the hand pole relative to the socket when they are fitted together. A passenger service vehicle including the hand pole and socket arrangement (1) is also provided.