| 主权项 |
1. A method for optimizing allocation of configuration elements in a service engagement, the method comprising:
receiving, by a processor, a plurality of Service Level Agreements (SLAs) corresponding to a service engagement between a client and a vendor, wherein a Service Level Agreement (SLA) of the plurality of Service Level Agreements (SLAs) comprises a plurality of configuration elements and a plurality of SLA compliances, and wherein the plurality of configuration elements indicates factors facilitating the execution of the service engagement to meet the SLA, and wherein the plurality of SLA compliances indicates a plurality of pre-defined conditions agreed between the client and the vendor to meet the SLA; creating, by the processor, a model to meet the plurality of SLA compliances, wherein the model is created by allocating a subset of the plurality of configuration elements to meet the SLA; simulating, by the processor, the model in order to verify the plurality of SLA compliances being met by the subset allotted; obtaining, by the processor, a time series data indicating behavior of the model, wherein the time series data obtained shows utilization/performance of the subset allotted for a predefined time interval; and optimizing, by the processor, the model to obtain an optimal allocation of the plurality of configuration elements for the subset, wherein the model is optimized by allocating another subset of the plurality of configuration elements. |
