Network appliance architecture for unified communication services

摘要

A system (100) and method for integrating one or more resource servers for one or more types of devices are described using an enterprise service bus (107) and network appliance as a service (NAaaS) application services (106). The enterprise service bus receives a request for one or more types of media, determines a first communication protocol of the request and one or more types of second communication protocols of the one or more resource servers, translates the request from a first communication protocol into one or more types of second communication protocols for one or more resource servers and retrieves one or more results matching the translated request from the one or more resource servers. A NAaaS application services determine one or more resource servers that the request is for based on the request matching a global index.