发明名称 Incident aware service operations for wireless infrastructure
摘要 In a two-way radio frequency (RF) communications system having a plurality of subscriber units (SUs) and a supporting infrastructure including a wireless core network, a service request is received indicating one of a device, application, and transport link that will be removed from service. One or more SUs out of the plurality of SUs are identified that will be impacted by the removal from service. A determination is then made of whether any one of the SUs is currently involved in an incident response. For each SU determined to be currently involved in an incident response, it is determined whether the respective incident response is of a non-interruptible incident response type. Responsive to determining that a SU is currently involved in a non-interruptible incident response, a notification is caused to appear at a network management console or a dispatch console, and the service request is at least temporarily suspended.
申请公布号 US9008607(B2) 申请公布日期 2015.04.14
申请号 US201213687137 申请日期 2012.11.28
申请人 Motorola Solutions, Inc. 发明人 Ibbotson Craig A.
分类号 H04M11/04;H04W4/22;H04W24/04;H04W4/00;H04W4/10 主分类号 H04M11/04
代理机构 代理人 Bestor Daniel R.
主权项 1. In a two-way radio frequency (RF) communications system having a plurality of subscriber units and a supporting infrastructure including at least one fixed terminal and a wireless core network, the method comprising: receiving, at a network management console device via an input interface of the network management console or from a subscriber unit via an input/output interface of the network management console, a service request indicating one of a device, application, and transport link in the supporting infrastructure that will be removed from service; identifying, by the network management console device, one or more subscriber units out of the plurality of subscriber units that will be impacted by the removal from service; determining, by the network management console device via access to agency dispatch information associated with the plurality of subscriber units, whether any one of the one or more subscriber units is currently involved in responding to an incident; for each subscriber unit determined to be currently involved in responding to the incident, determining, by the network management console device, a type of the respective incident being responded to and whether the type of the incident is of a non-interruptible incident type; and responsive to determining that a particular one of the one or more subscriber units is currently involved in responding to the incident of the non-interruptible incident type: causing, by the network management console device, a notification to appear at one of the network management console device and a dispatch console device indicative of the particular subscriber unit and the non-interruptible incident type, and at least temporarily suspending the service request.
地址 Schaumburg IL US