PRIORITIZING COMMUNICATIONS BASED ON COMMUNICATION PATTERNS

摘要

A system for prioritizing communications for review by a user based on communication patterns between the user and the user's contacts is provided. The prioritization system generates a score for a contact based at least in part on a communication pattern between the user and the contact. The score indicates a likelihood that the user will want to give a high priority to reviewing communication from that contact. If the score satisfies a priority criterion, the prioritization system identifies communications from that contact that have not yet been reviewed by the user. When scores for multiple contacts satisfy the priority criterion, the prioritization system may order the contacts based on their scores.