Incoming call forwarding management server, call-back terminal apparatus, and incoming call forwarding system

摘要

An incoming call relaying status identifying unit determines whether or not a call receiving request from an incoming call forwarding system is delivered through a preset forward source terminal apparatus based on incoming call relaying status identifying information included in the call receiving request. Next, when a determination based on the incoming call relaying status identifying information brings about a positive result, a display unit displays information for a call-back including forward source terminal information representing the forward source terminal apparatus utilized for relaying the incoming call based on the incoming call relaying status identifying unit. This makes it possible for a user of a forward destination to recognize from which forward source the incoming call is forwarded.

主权项

1. An incoming call forwarding management server applicable to an incoming call forwarding system for forwarding, to a forward destination terminal apparatus with a call-back function, an incoming call from a call originator terminal apparatus to a forward source terminal apparatus, the incoming call forwarding management server comprising:
an incoming call forwarding configuration setting data storing unit configured to store incoming call forwarding configuration setting data representing a correspondence relationship between the forward source terminal apparatus and the forward destination terminal apparatus in a subscription contract of an incoming call forwarding service; a relay configuration defining information forming unit configured to extract corresponding incoming call forwarding configuration setting data from the incoming call forwarding configuration setting data stored in the incoming call forwarding configuration setting data storing unit in response to a request for information relating to a forward destination, to form relay configuration defining information defining a relay configuration of the incoming call based on the extracted incoming call forwarding configuration setting data; a forward destination information replying unit configured to include the relay configuration defining information formed by the relay configuration defining information forming unit in a forward destination information reply that is a reply to the request for the information relating to the forward destination; and a call-back originator information converting unit configured to convert, on an occasion of a call-back from the forward destination terminal apparatus, call-back originator information representing an originator of the call-back in such a way that information representing the forward source terminal apparatus in accordance with the incoming call forwarding configuration setting data stored in the incoming call forwarding configuration setting data storing unit is to be applied, instead of information representing the forward destination terminal apparatus, when a notification of the call-back to the call originator terminal apparatus from the information representing the forward source terminal apparatus, instead of the call-back from the forward destination terminal apparatus, is selected on the forward destination terminal apparatus; wherein on the occasion of the call-back from the forward destination terminal apparatus, the call-back with the information representing the forward source terminal apparatus is configured to be displayed on the call originator terminal apparatus in accordance with the converted call-back originator information representing the originator of the call-back, to which the information representing the forward source terminal apparatus in accordance with the incoming call forwarding configuration setting data stored in the incoming call forwarding configuration setting data storing unit is applied.