Fast detection and diagnosis of system outages

摘要

Methods and arrangements for detecting and diagnosing system outages. A system outage is ascertained and aberrant user activities are categorized, as possible contributors to the system outage, based on system impact. User activities and system impact are learned, and user activities and system impact are compared against predetermined rules. A system outage alert is generated, and a user activity responsible for the system outage is displayed.

主权项

1. A method comprising:
ascertaining a system outage; categorizing aberrant user activities, as possible contributors to the system outage, based on system impact in terms of at least one member taken from the group consisting of: process forking and closure activities, file system activities, network activities, memory activities, user activity parameter values; learning user activities and system impact; comparing user activities and system impact against predetermined rules; generating a system outage alert; displaying a user activity responsible for the system outage; and measuring system impact of user activities via employing data collector agents; wherein said measuring further comprises aggregating data collected by the data collector agents based on process hierarchy.