Systems and methods for prioritizing messages on a mobile device

摘要

A method, performed by a mobile communication device, may include receiving a message; extracting one or more features associated with the message; and determining a priority level for the message, based on the extracted one or more features, using a model that relates the extracted one or more features to an expected response time for the message. The method may further include determining a context associated with the user of the mobile communication device; modifying the priority level based on the determined context; and providing the message to a list of messages based on the modified priority level. Additionally, the user may be provided with a notification tone associated with the modified priority level.

主权项

1. A method, performed by a computer device, comprising:
extracting, by the computer device, one or more features from messages received by a mobile communication device; obtaining, by the computer device, information about a user context associated with a user of the mobile communication device; obtaining, by the computer device, information about one or more user actions associated with the messages, wherein the information includes information about a response time associated with a particular message, wherein the response time corresponds to an amount of time between when the user received the particular message and when the user responded to the particular message; generating, by the computer device, a priority function that relates a particular response time to a particular priority level, wherein generating the priority function includes:
determining a mean response time for the messages;associating a medium priority level, for the priority function, with response times within a standard deviation of the mean response time;associating a high priority level, for the priority function, with response times shorter than the response times within the standard deviation of the mean response time; andassociating a low priority level, for the priority function, with response times longer than the response times within the standard deviation of the mean response time; generating, by the computer device, a model associated with the user, wherein the model relates the extracted one or more features to a priority level based on the obtained information about the one or more user actions, based on the obtained information about the user context, and based on the generated priority function; and using, by the computer device, the generated model to determine a priority level for a message received by the mobile communication device.