Voicemail forwarding functionality for communications networks

摘要

A voicemail system includes a memory and a processor. The memory can store data relating to one or more users. An incoming communication can be handled by the voicemail system and provided with functionality based upon a user's preferences, for example. The voicemail system can include functionality to allow a user to convert a voicemail message to a desired format and forward voicemail message, for example as a file, to one or more designated destinations. Methods for forwarding one or messages are also disclosed.

主权项

1. A method comprising:
receiving, at a mobile device executing a voicemail forwarding application, an indication that a voicemail message has been received and stored at a voicemail system; authenticating, by the mobile device, with the voicemail system; establishing, by the mobile device, a data session with the voicemail system; downloading, by the mobile device and from the voicemail system, the voicemail message and a header associated with the voicemail message during the data session; presenting, at the mobile device, a user interface comprising a representation of the voicemail message and an option to forward the voicemail message; receiving, at the mobile device, a message-forwarding instruction comprising an instruction to forward the voicemail message to a third-party recipient device, the message-forwarding instruction being received at the mobile device via the user interface; identifying, by the mobile device, a conversion format in which to forward the voicemail message to the third-party recipient device; converting, by the mobile device, the voicemail message from a first file format to a second file format, the second file format being determined based upon the conversion format; and sending, by the mobile device, the voicemail message to the third-party recipient device in the second file format.