Methods, systems, and articles of manufacture for addressing popular topics in a social sphere

摘要

Disclosed are methods, systems, and articles of manufactures for addressing popular topics in a social sphere. The method or the system continuously monitors conversations in online forum(s), identifies trend(s) of interest, identifies one or more content items that match the trend(s), and delivers the one or more content items to appropriate forum(s). The method or the system may aggregates conversations in a target forum to identify a trend and automatically responds to the trend by identifying and delivering matching existing content items to a target forum. The method or the system may further catalog a newly created content item upon creation and may identify a trend by employing some third-party products or services, by executing one or more Internet bots to monitor the online conversions, or by using trending application(s) offered by forums or social network websites.

主权项

1. A computer implemented method, comprising:
a computer identifying a pertinent trend in conversations in a forum, wherein the pertinent trend is about one or more products or services of a business entity operating the computer; the computer identifying or determining at least one classification of some existing content items based at least in part upon one or more attributes of the some existing content items; the computer determining at least one existing content item of the some existing content items that matches the pertinent trend based at least in part upon the at least one classification and includes product or service information of the one or more products or services of the business entity operating the computer; and the computer delivering the at least one existing content item to the forum in response to the conversations in the forum.