SYSTEM AND METHOD FOR PROVIDING AGENT SERVICE TO USER TERMINAL

摘要

A method may provide an agent service to a user terminal by including receiving a user instruction from the user terminal, determining whether at least one agent reply to at least one keyword included in the user instruction is able to be searched for in a database, providing at least one suggestive query to the user terminal to allow a search for the at least one agent reply, receiving at least one set of additional information with respect to the at least one suggestive query from the user terminal, and providing the at least one agent reply to the user terminal based on the at least one set of additional information.

主权项

1. A method of providing an agent service to a user terminal, the method comprising:
receiving a user instruction; determining whether at least one agent reply to at least one keyword included in the user instruction is to be searched; providing at least one suggestive query to the user terminal based on a result of the determining whether the agent reply is able to be searched; receiving, from the user terminal, additional information with respect to the suggestive query; and providing the agent reply to the user terminal based on the received additional information.