摘要 |
The disclosed systems and methods capture and preserve the intuitive knowledge base of its host's interpersonal business relationships that is otherwise compromised or lost whenever there are personnel absences or changes. By using graphical imagery to render in-depth screen displays of the transactional-based relationship, the facility equips the unfamiliar system user with innate, instinctive familiarity with that entity that otherwise takes days, weeks, or months to acquire, enabling them to provide informed, policy-conforming responses. Upon detecting a phone call or other system query regarding that entity, the facility assembles and renders cartoon-like images and animations on the user's dedicated monitor that comprehensively portray the organization's relationship with that entity based on transactional events accumulated through data exchange facilities from the company' s accounting, phone, email, and management information systems. Based on user-defined ageing formulas, transactions are weighted as they are assembled into layered scenes to precisely reflect time-sensitive relationship attributes. |