| 发明名称 | Method and apparatus for delegating a message | ||
| 摘要 | A method and apparatus for delegating a message. An audio message from a prioritized list of audio messages is received by a computing device. The audio message identifies a first sender designated priority and a first recipient prioritization attribute. A delegate for responding to the audio message is determined. A delegation action identifier identifying a delegation action of a plurality of delegation actions is determined. A first delegation action directs a delegate to generate a response and send the response to the sender without notifying a delegator. A second delegation action directs the delegate to generate the response and send the response to both the sender and the delegator. A third delegation action directs the delegate to generate the response and send the response to the delegator. A delegate identifier identifying the delegate and the delegation action identifier are communicated to the message server for delegation of the audio message to the delegate in accordance with the delegation action. | ||
| 申请公布号 | US8954517(B2) | 申请公布日期 | 2015.02.10 |
| 申请号 | US201012981117 | 申请日期 | 2010.12.29 |
| 申请人 | Avaya Inc. | 发明人 | Yoakum John H.;McCormack Tony |
| 分类号 | G06F15/16;H04L12/58;H04M3/533;H04M3/54 | 主分类号 | G06F15/16 |
| 代理机构 | Withrow and Terranova, PLLC | 代理人 | Withrow and Terranova, PLLC |
| 主权项 | 1. A method for delegating a message, comprising: receiving, by a computing device from a message server, an audio message from a prioritized list of audio messages, wherein the audio message in the prioritized list of audio messages is prioritized based on an aggregate message priority value for the audio message, the aggregate message priority value comprising a product of a first weight and a first sender designated priority of the audio message, and a product of a second weight and a first recipient prioritization attribute of the audio message; determining a delegate for responding to the audio message; determining a delegation action identifier identifying a delegation action of a plurality of delegation actions directing the delegate; and communicating, by the computing device, a delegate identifier identifying the delegate and the delegation action identifier to the message server for delegation of the audio message to the delegate in accordance with the delegation action. | ||
| 地址 | Basking Ridge NJ US | ||